Effective Date: June 2026
· Version: 1.0
Current Version
Your privacy matters to us.
This policy explains what personal data Safari Bookers collects, how we use it, and your rights as a
user.
01
Introduction
Safari Bookers ("we", "us", "our") is a private travel assistance company. This Privacy Policy explains how we collect, process, store, and protect personal information when you visit our website, contact our team, or use our safari booking and travel assistance services.
This policy is compliant with India's Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable data protection regulations.
This policy is compliant with India's Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable data protection regulations.
02
Data We Collect
We collect the following categories of personal data:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, age, gender, nationality | Safari booking / guest details form |
| Contact Data | Phone number, WhatsApp number, email address | Booking, enquiry, or contact form |
| ID Document Data | Aadhaar, PAN, Passport, Voter ID number and scan | Safari guest details (mandatory for permits) |
| Travel Data | Safari date, park, zone, mode, booking ref | At time of booking |
| Payment Data | Transaction ID, payment status (not card details) | Payment processing |
| Technical Data | IP address, browser type, device, pages visited | Automatically on website visit |
| Communication Data | WhatsApp messages, emails, enquiry messages | When you contact us |
Sensitive Data: Government ID documents (Aadhaar, Passport, etc.) are collected solely for the purpose of submitting safari permit applications to the forest department. This is a mandatory government requirement for park entry.
03
How We Use Your Data
We use your personal data for the following purposes:
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
- Safari Booking: Processing and confirming your safari booking, including submitting permit applications to the forest department.
- Service Delivery: Coordinating resort bookings, transport, zone selection, and other travel assistance services.
- Communication: Sending booking confirmations, payment receipts, safari reminders, and support messages via WhatsApp and email.
- Customer Support: Responding to queries, resolving issues, and providing travel guidance.
- Legal Compliance: Fulfilling obligations under applicable Indian law, including tax, government, and regulatory requirements.
- Website Improvement: Analysing technical data to improve website performance and user experience.
- Marketing (Optional): Sending relevant offers or park updates — only with your consent, and you may opt out at any time.
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
04
Data Storage & Security
All personal data is stored on secure servers within India or on reputable cloud platforms with appropriate data protection agreements in place. We implement the following security measures:
- 256-bit SSL/TLS encryption for all data transmitted to and from our website.
- PCI-DSS compliant payment processing — we never store full card details.
- Access controls limiting data access to authorized personnel only.
- Regular security audits and vulnerability assessments.
- Secure file storage for government ID documents submitted during booking.
ID Document Security
Government ID scans uploaded during the booking process are stored securely and are accessible only to authorized Safari Bookers staff for the sole purpose of safari permit submission. These documents are deleted from our systems after the safari date has passed, unless retention is required by law.
05
Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:
- Forest Department / Government: Guest identity details and permit applications are shared with the relevant state forest department as required for safari permits. This is mandatory for park entry.
- Payment Gateways: Payment data is processed by our payment partners (Razorpay, Cashfree, PhonePe, PayU) under their own privacy policies and PCI-DSS compliance frameworks.
- Resorts & Hotels: Your name and contact details may be shared with your booked accommodation to complete the reservation.
- Transport Providers: Name and contact details shared with cab or transport partners for pickup and drop coordination.
- Legal Requirements: Data may be disclosed to law enforcement or government authorities when required by law or court order.
06
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience. Types of cookies we use:
You can control non-essential cookies through your browser settings. Disabling cookies may affect website functionality.
- Essential Cookies: Required for basic website functionality, session management, and CSRF protection. Cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our site (page views, session duration). We may use tools like Google Analytics.
- Preference Cookies: Remember your settings, selected parks, or booking progress (via sessionStorage).
You can control non-essential cookies through your browser settings. Disabling cookies may affect website functionality.
07
Your Rights
Under applicable Indian data protection law, you have the following rights regarding your personal data:
To exercise any of these rights, contact us via email. We will respond within 30 days.
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your personal data (subject to legal obligations).
- Right to Object: Object to processing of your data for marketing purposes.
- Right to Portability: Request your data in a portable, machine-readable format.
- Right to Restriction: Request restriction of processing in certain circumstances.
To exercise any of these rights, contact us via email. We will respond within 30 days.
08
Children's Privacy
Our services are not directed at children under 18 years of age. We do not knowingly collect personal data from minors without verifiable parental or guardian consent.
When children are included as safari guests, their details (name, age, ID) are collected with the consent of the accompanying adult who makes the booking. This data is used solely for permit processing purposes.
When children are included as safari guests, their details (name, age, ID) are collected with the consent of the accompanying adult who makes the booking. This data is used solely for permit processing purposes.
09
Third-Party Links
Our website may contain links to third-party websites including national park portals, government booking systems, resort websites, and travel resources. Safari Bookers is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10
Data Retention
We retain your personal data for the following periods:
- Booking Data: 3 years after the safari date for customer service and dispute resolution purposes.
- ID Documents: Deleted within 90 days after the safari date, unless legally required to retain.
- Payment Records: 7 years as required by Indian tax and financial regulations.
- Enquiry / Contact Data: 1 year from the date of the last interaction.
- Marketing Opt-In Data: Until you unsubscribe or withdraw consent.
11
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.
For material changes that significantly affect how we process your data, we will notify you via email or WhatsApp where feasible.
For material changes that significantly affect how we process your data, we will notify you via email or WhatsApp where feasible.
12
Contact for Privacy Queries
For any questions, concerns, or requests regarding your personal data:
- Email: hello@safaribookers.in
- Response Time: We aim to respond to all privacy requests within 30 days.